WhatsApp Chat Recovery from Broken Android & iPhone: Messages, Photos & Videos
When a phone suddenly breaks down, the panic hits instantly—What about my WhatsApp chats? What about my photos, videos and documents?
Whether your Android device is dead or your iPhone refuses to turn on, losing WhatsApp data can feel like losing a part of your life.
At Data Engineers, a trusted data recovery lab in New Delhi, we work every day with phones that arrive completely dead, water-damaged or heavily corrupted. With advanced chip-level tools and years of hands-on experience, our team recovers WhatsApp chats, photos, videos, attachments and even deleted messages that you can’t get back on your own.
This guide walks you through:
- how WhatsApp chat recovery works
- how to recover deleted messages
- how to restore lost photos and videos
- and what mistakes you must avoid if your phone is damaged
⚠️ Before You Try Anything: Must-Know Warnings
Most WhatsApp data is lost not because the phone is damaged, but because of one wrong move by the user. These are the mistakes you must avoid:
❌ 1. Never uninstall WhatsApp without checking for a backup
Uninstalling WhatsApp wipes out the local database stored inside your phone.
If your Google Drive (Android) or iCloud (iPhone) backup isn’t updated, your chats can disappear permanently.
☁️ 2. Check your cloud backup before you try any recovery
Verify:
- A backup exists
- Backup size is not 0 KB
- Last backup date
- Whether your media (photos/videos) is included
If anything looks suspicious or missing, pause right there.
🛠️ 3. If the phone is broken or dead—do NOT try DIY methods
When the device is:
- completely dead
- screen cracked
- stuck in boot loop
- water damaged
- not charging or powering on
…you cannot verify backup status.
DIY attempts like factory reset, reinstalling WhatsApp or flashing software can permanently damage the internal storage. Seek professional help.
🔁 4. Installing WhatsApp on a new phone without backup can overwrite your cloud backup
If WhatsApp does not find your old backup, it may upload a fresh empty one – erasing your earlier data forever.
🤖 Recovering WhatsApp Chats from Broken Android Phones
If your Android phone is damaged, there are two possible ways to recover WhatsApp data:
🌥️ A. Restore WhatsApp from Google Drive (if backup exists)
This works only if cloud backup was previously enabled.
- Install WhatsApp on another Android phone
- Verify using the same number
- WhatsApp automatically checks Google Drive
- Tap Restore
If WhatsApp says “No backup found” then this method won’t help.
🔧 B. Professional Recovery Using Local Device Database
Every Android phone stores an encrypted WhatsApp database here:
WhatsApp/Databases/msgstore.db.crypt14
When a phone is broken, this file becomes impossible to access normally.
At Data Engineers, we recover:
- Local encrypted WhatsApp databases
- Deleted messages
- Photos, videos & media folders
- Corrupted crypt12/crypt14 files
- Data from damaged internal storage
We use chip-off, micro-soldering and advanced extraction techniques to pull data directly from the memory chip—even when the mainboard is dead.
📱 WhatsApp Recovery from Broken or Dead iPhones
iPhones store WhatsApp data using:
- iCloud Backup
- iTunes encrypted backup (if enabled)
🌤️ A. Restore WhatsApp from iCloud
If the backup is available:
- Install WhatsApp on another iPhone
- Sign in using the same Apple ID and number
- Restore when WhatsApp shows the backup prompt
If iCloud backup is missing, stop immediately—reinstalling WhatsApp might erase what was left.
🛠️ B. Chip-Level WhatsApp Recovery from Dead iPhones
When an iPhone:
- won’t turn on
- is water-damaged
- shows only Apple logo
- has a dead motherboard
- has corrupted storage
…only professional hardware recovery can help.
At Data Engineers, we use NAND chip-level extraction to recover:
- WhatsApp chats
- Deleted messages
- Photos, videos, documents
- Audio notes
- Business data
- Contacts
Even in severe cases, we can often pull the data directly from the memory.
💬 How to Recover Deleted WhatsApp Messages
If messages are deleted, you still may have options:
✔️ Restore from cloud backup
✔️ Restore from local Android backup
✔️ Professional decryption of database (for deleted messages)
Our lab can decrypt encrypted WhatsApp databases and recover deleted chats that aren’t found in any backup.
🖼️ Recovering Deleted WhatsApp Photos
WhatsApp stores images in:
- WhatsApp Images (Android)
- iCloud storage (iPhone)
- Local encrypted databases
If your photos disappeared, try:
- restoring backup
- checking your media folders
- reviewing cloud storage
If the phone is broken, our team can recover:
- deleted WhatsApp photos
- lost media folders
- corrupted image files
from damaged internal memory.
🎥 Recovering Deleted WhatsApp Videos
Videos are often auto-deleted because of large file size.
We can recover:
- Deleted video files
- Large WhatsApp videos
- Corrupted or damaged media
- Files lost during a crash or system failure
using precision-level NAND extraction tools.
🛡️ Why People Trust Data Engineers (India) for WhatsApp Data Recovery
We are one of India’s most experienced and reliable mobile data recovery labs.
⭐ What Makes Us Different
- Excellent recovery success rate
- Advanced chip-level and micro-soldering lab
- 100% data privacy (NDA available)
- Free diagnosis — no recovery, no charge
- Support for individuals, businesses & legal matters
- Android & iPhone specialists
We recover data from:
- broken Android phones
- dead iPhones
- water-damaged phones
- boot-loop or stuck devices
- locked/disabled smartphones
- short-circuited motherboards
🧠 Final Thoughts
Losing WhatsApp data feels stressful, but it’s rarely hopeless. With the right approach – especially avoiding common mistakes – your chats, photos, videos and documents can often be recovered safely.
If your phone is broken or you’re unsure about backups, it’s best not to experiment. A single wrong action can erase everything. Professional recovery gives you the highest chance of getting your data back.
📞 Contact Data Engineers – New Delhi, India
Your trusted specialists for WhatsApp chat recovery and complete mobile data restoration.
Worldwide Leader in Data Recovery
Professional Expertise with Long Term Experience
DATA ENGINEERS
011-26426316 | +91-9910132719 | +91-9818567981
support@dataengineers.in
Call us for a free advice.
Specialists at retrieving data from all types of hard drive and phone storage media, today Data Engineers has grown into the India’s largest and most technically capable data recovery company.
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